As an experienced mystery box reviewer, who has been observing the industry for almost 5 years now, I was eager to try out Lootie, a website offering designer mystery boxes at discounted prices.
With promises of luxury brands like Supreme and Apple products, Lootie certainly is one of the big players in the industry.
However, looking deeper into the company, I found concerning accusations around the legitimacy and business practices of Lootie.
While the prospect of unboxing their massive catalogue of mystery boxes is exciting, numerous negative reviews give off a dubious vibe. I’m apprehensive about potential issues regarding receiving orders or contacting customer support, as they are known for being abysmal with both of these topics.
Given the risks involved, I’m wary of recommending Lootie until they address feedback around their operations (which they rarely do).
Lootie is considered dangerous.
We received various reports that Lootie is doing unlawful business, including not sending products, misusing influencers and using shady business practises. Use carefully. We recommend MysteryOpening or Cases.gg instead.
Lootie Review: A Watchful Look into the Controversial Mystery Box Website
Having had a long history with using Lootie, I watched it transform from a CS-GO case platform into a now famous mystery box website with over 3,000 designer products.
However, especially in recent times, the company has faced criticism due to questionable business practices and issues with delivery. Many users have reported not receiving their winnings, which raises eyebrows amongst the community.
Despite some solid features like Mystery Battles, poor customer support and negative feedback overshadow these achievements.
Although I have talked to users who believe in Lootie’s website, but I have also met many others who consider it a risky venture.
Lootie's Website Design - A Welcome Surprise
Lootie's website is a beacon in an otherwise dark wasteland.
The layout is clean and organized, allowing users to easily navigate between pages. Product images are of high-quality and pleasing to look at against the minimalist white background.
Pops of color from category tabs and buttons add an aesthetic flair without being too distracting. The overall aesthetic is modern and polished.
It's clear that thought and care went into designing an intuitive, visually-pleasing website to showcase Lootie's offerings. This level of quality and detail on the front-end is truly a welcome surprise.
What Kind of Mystery Boxes does Lootie Offer?
Lootie's mystery boxes model has always appealed to those looking for the latest and greatest in technology and brand name products.
The website offers a refreshing range of boxes packed with items from well-established brands like Supreme, BAPE, Off-White, and Apple. Electronics and gaming merch are often also found in various Lootie mystery boxes.
Categories featuring Lootie
The designs of the boxes themselves are simple yet effective at conveying their purpose and building up excitement. While some (including me) may say more variety in themes could be offered, Lootie delivers when it comes to famous brands and tech.
Lootie's "Mystery Battles" - How Fair Are They Really?
Lootie's "Mystery Battles" allow users to compete against each other for products on a virtual battlefield. It’s a nice idea but some question just how fair they really are.
But have you really won? Some users allege the website cherry-picks winners and doesn't always deliver the goods like promised. With accusations of shady practices, it's unclear if these battles are truly the games of chance Lootie claims. I myself have been left feeling quite cheated by the system Lootie has implemented.
More transparency could go a long way toward restoring trust. For now, approach with caution.
Lootie Customer Support: Slow Response Times
Having experienced Lootie's customer support firsthand, I must say that the almost laughably long wait times are extremely annoying.
This lack of timely communication only makes Lootie's operations seem all the more suspicious, particularly when they also have issues when it comes to delivering won items or resolving other delivery issues. Lootie’s reputation has been significantly impacted by these customer service shortcomings.
The growing negative feedback points to a need for Lootie to step up and improve their perspective on how to treat users (or face the consequences of a dimishing user base).
Is Lootie Overwhelmed? Long Order Processing Times
Users have recently been reporting that Lootie seems to be struggling meeting demand.
What the exact reason behind this development is, still remains unclear but on social media forums like Reddit, users have been complaining that their products haven’t arrived after crazy waiting times. Reddit users on the subreddit r/scams have been discussing this topic amongst themselves.
For example, one user reported that he had won an Off-White t-shirt, for which he had already been waiting months for to arrive. His last comment let other users know that it had finally arrived, but this had been after a much too long waiting period.
Lootie is considered dangerous.
We received various reports that Lootie is doing unlawful business, including not sending products, misusing influencers and using shady business practises. Use carefully. We recommend MysteryOpening or Cases.gg instead.
This is definitely an alarming circumstance.
Beware of Lootie - Negative Reviews and Red Flags
As previously explained, Lootie has been tainted by accusations of questionable business practices and non-delivery of won items.
Users do seem to frequently win products from their mystery boxes but questions arise about the legitimacy of these products and if they will even receive their winnings at all.
The allure of unboxing over 3,000 designer products at discounted prices sounds tempting, but the growing number of negative reviews and complaints about poor customer support and delivery issues are alarming to say the least. Some users even report not receiving their won products, leading the website to get a low trust score across various review platforms.
While Lootie does offer free shipping and claims to authenticate all its products, the increasing negative feedback and non-transparent operations make sketchy.
Despite having an on-site customer support tab and being present on social media platforms, most users still struggle with reaching out to the company regarding their orders.
So is Lootie legit?
This mixed bag of experiences leaves me with a bad feeling, making it really hard to give this website any praise at all.
My Conclusion to Lootie
I’ve been Ashley, your trusted mystery box expert.
For over years now, I have had my fair share of experiences with Lootie.
My journey with Lootie’s website has been filled with surprises, both good but sadly, most commonly disappointing. With them, it's been a wild ride, from unboxing designer products to the frustration of dealing with their customer support and the gut-wrenching experience of just simply not receiving my products.
The excitement of their mystery battles, and the chance for luxury items for budget prices is appealing, but the controversy around questionable operations and negative feedback cannot be ignored.
As we close this chapter of our Lootie mystery box review, remember, every box is a gamble, and with Lootie, the stakes are quite high.
Stay curious, stay cautious, and most importantly, stay tuned for more unboxing reviews with me, your trusted journalist in the world of online mystery boxes.
What are the payment methods accepted by Lootie?
Lootie offers a variety of payment options for their customers. You can use PayPal (with gift cards), Visa, Mastercard, or even various cryptocurrencies to purchase mystery boxes.
This flexibility in payment methods is a positive aspect of the website.
How reliable is the delivery of won items on Lootie?
Concerns about delivery reliability have recently come forth, with users reporting undelivered winnings.
Due to the company's customer support being very unresponsive, it is not easy to inquire to why an item has been delayed, leaving users with a bitter taste in their mouth. Be careful.
Are the Mystery Battles on Lootie fair and transparent?
User have questioned the provably fair system and if it truly is “unriggable”.
We have come to the conclusion that something fishy is going on with their algorithmic fairness system, due to there being too many negative coincidences for users opening mystery boxes.
Further investigation is needed to prove this theory without a doubt, though.
Does Lootie offer international shipping?
Lootie ships worldwide so customers across the globe can use their website. The question is more if they actually receive the won items.
More regarding Mystery Boxes
What is the legitimacy of Lootie mystery box website?
The site's trust score is low, and some customers have reported not receiving their winnings or purchases.
Their Trustpilot rating is high, although it must be said that even unserious websites can get good ratings on that platform these days.
At the end of the day, it’s a hit or miss with Lootie.
